March 14, 2018

Services

VACATION RENTAL CONSULTING SERVICES

SECTION I – CONSULTANT DUTIES:

INTENSIVE “LAUNCH” (AS FAST AS POSSIBLE)
INTERIOR DESIGN
SPACIAL DESIGN TO MAXIMIZE AIRBNB SALES
PHOTOS AND ADD CREATION – AIRBNB – VRBO – AND OTHER SITES

CUSTOMER SERVICE AND OPERATIONS:
VISIT ALL GUESTS PERSONALLY TO PROVIDE MAXIUM CUSTOMER SERVICE
GUEST MANAGEMENT BEFORE, DURING, AND AFTER CHECK-IN
HOUSE CALLS FOR GUESTS NEEDS
SUPPLIES MANAGEMENT – GUESTS AND HOUSE
MAINTAIN HIGH GUEST REVIEWS
NEIGHBOR RELATIONS
AIRBNB ESCALATIONS

SALES AND MARKETING:
LEAD MANAGEMENT AND BOOKINGS
ADD OPTIMIZATION – BOTH
PRICING – MANAGEMENT (DAY TO DAY MANUAL ADJUSTMENTS)
LAUNCH ADDS ON NEW, SECONDARY SITES

PROPERTY MAINTENANCE
HANDYMAN – FIX AND TROUBLE SHOOT HOUSE ISSUES – USUALLY PLUMBING, BROKEN TOILETS,
APPLIANCE ETC, – UNTIL A POINT AT WHICH A TECH NEEDS TO BE HIRED

CLEANING SERVICES
THIS IS EXTRA FEE – WE ADD PER CHECK-OUT – WHAT WE PAY OUR MAIDS-OUR FEE INCLUDES
FULFILLING AND SUPPLYING THE HOUSE WITH “SUPPLIES” GUESTS NEEDS

SECTION II – CLIENT DUTIES:

INITIALIZE AIRBNB ACCOUNT WITH CLIENTS INFO
APPROVE ANY WORK ORDERS FOR MAINTENANCE OF HOUSE ON ONGOING BASIS
(edited) — UTILITIES/INTERNET AND ANY OTHER HOUSE “ACCOUNTS”

SECTION III -CLIENT EXPENSES WE WILL NEEDED OVER THE COMMISSION:

FURNITURE TO SET-UP AND LAUNCH
CLIENT PHONE AND WIFI CARD FOR ACCESS OF AIRBNB ACCOUNT
PHOTOSHOOTS – THIS WILL NOT BE MORE THAN $1k
MATERIALS FOR FIXING HOUSE ISSUES
BASIC SUPPLIES FOR GUESTS

CLEANING FEE PER CLEANING

SECTION IV– FEES AND COMMISSION:

A NON-REFUNDABLE START ADVANCE PLUS A COMMISSION WILL BE DUE MONTHLY.
CLIENT EXPENSES WILL BE ESTIMATED AND BILLED MONTHLY IN ADVANCE.
CLIENT CAN TERMINATE THE AGREEMENT AT ANY TIME WITH 30 DAYS NOTICE–
AND NO FURTHER ADVANCE WILL BE PAID BACK TO CLIENT IN THIS CASE.